|
|
|
|
|
|
|
In Work Like You’re Showing Off! Joe Calloway talks about the three key success factors of… Deciding to go is the first step on the journey. Unfortunately, it’s also the step usually not taken. Most companies and most people never decide to go. They never make the decision to become extraordinary. The decision they make is to talk about becoming extraordinary or to have meetings about becoming extraordinary or to write mission statements about becoming extraordinary. But they never “decide to go,” that is, make the commitment that takes hold, drives action, and creates a new level of success. Never, ever, ever be as good as you’re going to be. The joy, jazz, and kick in life and work come from being better tomorrow than you were today. Market leaders and top performers are those who embrace new ideas, take risks, and constantly fight the trap of complacency. Relentless improvement means just that – a constant, daily, joyful drive to take your performance to the next level. This is the heart of business and ultimately drives the bottom line and the success of your company and your career. It’s no secret that you have to focus on the customer. But today the market demands that you find ways to connect far beyond just product, service, and a good relationship. If you want your customers to “love doing business with us,” then you have to make an emotional connection. Market leaders know, where the heart leads, the mind will follow. This presentation combines the conversational speaking style, storytelling magic, and warm humor of Joe Calloway with dynamic, inspiring, and sometimes laugh-our-loud videos produced by Joe just for this presentation. In these videos Joe discusses the power of commitment with Mark Twain; debates the wisdom of constant improvement with “The Worst Motivational Speaker In America”; and talks about the mindset of “expect to connect” with singer Jearlyn Steel. These videos add a new dimension of energy and connection to Joe’s presentation. Joe Calloway is a branding consultant, business author, and restaurant owner whose client list reads like a “Who’s Who” in business. From Saks Fifth Avenue and BMW to American Express and IBM, a wide range of companies depend on Joe for insight into today’s marketplace. Sales And Marketing Management Magazine called Joe “an expert on developing customer focused teams,” and a National Customer Services Advisory Board called Joe “one of the most innovative and compelling people in customer service.” Joe Calloway is the best-selling author of "Becoming A Category Of One," which received rave reviews from The New York Times, Retailing Today and many others. His newest book is, "Indispensable: How To Become The Company Your Customers Can't Live Without." Joe is a guest lecturer with the Center for Professional Development at Titles
Branding, Marketing, Customer Service, Change, Leadership, Business |
